Privacy Policy

Last Updated Date: Jan 30, 2024

Welcome to Compound Growth Marketing, LLC.

This Privacy Policy outlines our commitment to protecting the privacy and security of the personal information collected from our users and clients. It is designed to inform you about how Compound Growth Marketing, LLC (“CGM”, "we", "our", "us") collects, uses, safeguards, and discloses information that results from your use of our services.

Understanding the importance of your privacy, we have established this policy to ensure that your information is handled responsibly and transparently. By accessing our services and website, you agree to the practices and procedures described in this policy.

We encourage you to read this policy carefully to understand how we treat your personal information and to be aware of your rights regarding your data. Your trust and confidence in how we handle your personal information are important to us.

About Compound Growth Marketing

CGM is a digital marketing agency and growth partner to companies in various industries.

Personal and Sensitive Information

At CGM, we may collect personal information to enhance our services and meet our clients' needs effectively. The types of data we gather include, but are not limited to, names, email addresses, phone numbers, and job titles. We also collect technical data such as IP addresses, browser types, and location data for improved service functionality. This information is collected through various means, such as when you register on our site, fill out forms, engage with our marketing events, or use our services.

In addition to the previously mentioned data, we collect information through advertising tools such as LinkedIn Ads, Google Ad Manager, and various analytics platforms like Google Analytics and HubSpot Analytics. This includes the use of trackers and usage data to better understand our audience and improve our services.

Use of Personal Information

The personal information collected is used to personalize your experience, improve customer service, process transactions, and improve our website and services. This includes using the information to respond to inquiries and provide services you've requested. Additionally, we utilize this data for marketing analysis to enhance the effectiveness of our promotional campaigns.

The data collected through advertising and analytics platforms is used to tailor our advertising campaigns, measure their effectiveness, A/B test content performance and website features, and gain insights into our audience demographics and interests.

Protection of Personal Information

CGM is committed to the security of your data. We implement SSL (secure socket layer) technology and other security measures to protect your payment and personal information. We acknowledge that no method of transmission over the Internet or electronic storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect your personal data.

Data Management and Retention

We use CRM tools like HubSpot for managing contacts, sending messages, lead management, etc. These tools help us maintain accurate and up-to-date records and manage communications effectively.

CGM retains personal information for as long as necessary to provide the services requested by our users, fulfill our business purposes, and comply with legal obligations. The duration for which the data is stored depends on the nature of the service and the type of information. In some cases, this may result in retaining information indefinitely.

Third-Party Services and External Interactions

Our services may include interactions with external social networks and platforms (like Facebook Like buttons, LinkedIn widgets), live chat platforms (like Drift Widget), and content from external platforms. While we strive to engage with reputable services, we are not responsible for the privacy practices of these third parties.

Our website may contain links to external websites not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We strongly advise you to review the privacy policy of any site you visit.

Sharing of Personal Information

CGM does not sell, rent, or lease your personal information to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CGM, and they are required to maintain the confidentiality of your information.

International Data Transfers

Personal information we collect may be processed and stored in countries outside of your own, depending on the location of our service providers. CGM ensures that these transfers comply with all relevant data protection laws.

Compliance and Your Rights

GDPR In compliance with GDPR, you have the right to access, rectify, or erase your personal data. You may also restrict processing, object to processing, and exercise your right to data portability. We have simplified our privacy policy to ensure your rights are respected and accessible.

COPPAC In accordance with the California Online Privacy Protection Act, we will not distribute your personal information without your consent. Our website and services are directed to those who are at least 13 years old or older.

CCPA Rights Under the CCPA, California residents have specific rights regarding their personal information. This section explains those rights and how California residents can exercise them.

Opting Out of Interest-Based Advertising

In addition to the individual opt-out options provided by our services, we acknowledge and support your right to control interest-based advertising. Users can manage their advertising preferences through several third-party initiatives, which offer more control over the types of ads you see online. These include:

  • YourOnlineChoices (EU): A platform where EU users can manage their online advertising choices.
  • Network Advertising Initiative (NAI) (US): An initiative that allows users to opt out of interest-based advertising from member companies.
  • Digital Advertising Alliance (DAA) (US): Provides a unified mechanism for opting out of interest-based advertising.
  • DAAC (Canada): Similar to the DAA, this initiative caters to Canadian users.
  • DDAI (Japan): A platform for Japanese users to manage their online advertising preferences.

Secure Storage and Data Protection

We implement appropriate technology and security procedures to ensure all data we process and handle is protected and secure, including firewalls, anti-hacking technology, and secure password and authentication processes.

To maintain the security of CGM's information systems, employees must comply with the CGM Password Policy and adhere to secure access practices. These guidelines apply to system-level and user-level passwords and other authentication methods used for accessing CGM's resources.

Employees are required to complete security awareness training. This training includes information on email security best practices, recognizing and reporting potential security incidents, and understanding the responsibilities of users in maintaining a secure email environment.

As necessary, we agree to data protection agreements (DPA) with any service providers and clients. We review our internal security policies and guidelines periodically to review new technology, methods, risks of processing the data, and the nature of the data being protected.

Data Breach Response

In the event of a data breach, CGM is committed to promptly notifying affected individuals and relevant authorities, in accordance with applicable data protection laws. Our response plan includes investigating the breach, taking necessary steps to mitigate its effects, and implementing measures to prevent future occurrences. We will provide clear instructions and support to those affected on how to protect themselves from potential consequences of the breach.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review our privacy policy periodically to stay informed about how we are protecting your information.

Acceptance

By using our site and services, you signify your acceptance of this policy. Your continued use of the site and services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any concerns or complaints about your privacy or data use, or would like to request removal of your information, please contact us at [email protected]. We are committed to addressing your concerns promptly and will provide a response within a reasonable timeframe, outlining the steps we will take to investigate and resolve your issue.